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Questions

What shoe size should I order?

Our shoes run true-to-size. We have found making your shoes in your normal size, or the size you wear most often gives us the best chance of getting your sizing right. If you’d like some extra help, you can contact one of our sizing experts here and we will help you find the best size based on what you usually wear and the style you’ve designed.

If you’re unsure on your US conversion, the EU equivalent is displayed next to the US sizing in the size drop-down box when you design your shoes.

Our shoes come in US half sizes 3 - 13, and in some styles in half sizes 2 - 15. You can filter by shoe size here.

If your shoes don't fit we'll remake them up to two times for free or refund them in full. For more information refer to our Returns & Refunds Policy.

Last Updated: Mar 29, 2018 12:01PM PDT

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